Sales Policy – SmartXSora
Effective Date: March 7, 2025
At SmartXSora, we strive to provide an exceptional shopping experience for all of our customers. Our Sales Policy outlines the terms and conditions regarding your purchases, including product availability, pricing, payment methods, and order fulfillment. By placing an order with us, you agree to the following terms:
1. Product Availability
We make every effort to ensure that the products listed on our website are available for purchase. However, in some cases, an item may be out of stock due to high demand or unforeseen issues with our suppliers. If a product is unavailable, we will notify you as soon as possible and offer an alternative solution, such as a similar product or a full refund.
2. Pricing
All prices on the SmartXSora website are listed in U.S. dollars and are subject to change without notice. We strive to offer competitive prices, but errors in pricing may occasionally occur. In the event of a pricing error, we reserve the right to cancel or adjust your order based on the correct price. If this happens, we will notify you promptly and offer you the option to proceed with the updated price or cancel the order.
3. Payment Methods
We accept various payment methods for your convenience, including:
- Credit and debit cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other secure payment methods as offered on our website.
Payments are processed securely to protect your information.
4. Order Confirmation
Once your order is successfully placed, you will receive an order confirmation email. This email will include details such as your order number, product information, and shipping address. Please review the information carefully and contact us immediately if there are any discrepancies.
5. Shipping and Delivery
We offer shipping within the United States. Shipping costs are calculated based on the delivery address and the size of the order. Estimated delivery times will be provided during checkout, but please note that delivery times may vary due to external factors such as weather, holidays, or shipping delays.
- Shipping is typically processed within 1-3 business days from the order confirmation.
- Tracking information will be provided once your order has shipped.
6. Sales Tax
Sales tax will be applied to orders based on the shipping address. The applicable sales tax rate will be automatically calculated during the checkout process.
7. Promotions and Discounts
From time to time, we may offer promotional discounts or special offers. These promotions are subject to specific terms and conditions and may require a promo code at checkout. Promotions cannot be combined with other discounts unless explicitly stated.
8. Returns and Refunds
Please refer to our Refund and Return Policy for information regarding returns and refunds. We aim to ensure customer satisfaction and will process returns and refunds in accordance with our policy.
9. Order Cancellations
Orders can be canceled within 24 hours of purchase. After this period, we may not be able to cancel your order due to the shipping process. To cancel an order, please contact our customer support team at info@smartxsora.xyz as soon as possible.
10. Customer Support
If you have any questions or concerns about our sales process, feel free to contact our customer service team. We are here to help! You can reach us at info@smartxsora.xyz or call 414-483-8819.
11. Changes to Sales Policy
SmartXSora reserves the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about our terms and conditions.
By completing a purchase with SmartXSora, you agree to abide by the terms outlined in this Sales Policy. We are committed to providing a smooth and secure shopping experience for all our customers.